I provide excellent customer service to my individual tax clients, many of whom have some (or many) cryptocurrency transactions. I do all tax work online via my secure client portal, which is a simple and easy way for my clients to interact with me and know exactly what step in the process their tax returns are in. I have been doing taxes for many years, and opened my own tax prep business back in 2010.
My fees are reasonable, and my customer service is one of the best around (in my humble opinion!). I have a large percentage of clients who return each year to use my service, and I am having to limit my new clients each year to keep things from getting too busy. I work hard to have a fast prep time from start to finish, even with crypto tax work involved. I do require all my crypto tax clients to use a third party crypto platform such as Koinly.
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