Revised on Wednesday, 23 November 2022
Below are our Terms of Service, which outline a lot of legal goodies, but the bottom line is we do not sell or share your data with any third parties.
This Terms of Service Agreement (the “Agreement”) is a legally binding contract that shall govern our relationship with our users and others who may interact or interface with Koinly and our subsidiaries and affiliates, in association with the use of the Koinly app and website which includes koinly.io, (collectively “Koinly”), and its Services, which shall be defined below.
This Agreement specifically incorporates by reference, the entirety of our Privacy Policy and Disclaimer.
By using Koinly, your warrant that your have read and reviewed this Agreement and your agree to be bound by it. If your do not agree to be bound by this Agreement, please exit Koinly and delete any applicable mobile application from your device immediately. We only agree to provide use of Koinly and the Services to your if your assent to this Agreement.
Koinly is a unified dashboard for tracking cryptocurrency assets. Koinly also offers additional paid Services which may include, but are not limited to, projections of your potential investment gains based on reported transaction history, tax-related services, detailed transaction information, and an automated tool for assisting your with your cryptocurrency investments. Koinly also offers referrals to regulated services, such as access to third-party tax professionals and associated platforms.
Any and all visitors to Koinly, despite whether they are registered or not, shall be deemed “Users” of the Koinly Services, as described in this Agreement. Once an individual registers for the Services, through the process of creating an account, the User shall then be considered a “Member”. All Members are also Users.
The User and/or Member acknowledges and agrees that the Services provided and made available on and through Koinly are the sole property of the Company. We may offer the Services or other access on additional mobile applications, which may be made available on various social media networking sites and numerous other platforms and downloadable programs.
At our sole and exclusive discretion, we may offer additional Services and/or products, or we may update, modify or revise any current content and Services. If we do so, this Agreement shall apply to any and all additional Services and/or products and any and all updated, modified or revised Services unless otherwise stipulated. We hereby reserve the right to cancel and cease offering any of the aforementioned Services and/or products at our discretion. You, as the end User and/or Member, acknowledge, accept and agree that we shall not be held liable for any such updates, modifications, revisions, suspensions or discontinuance of any of our Services and/or products. Your continued use of the Services provided, after such posting of any updates, changes, and/or modifications, shall constitute your acceptance of such updates, changes and/or modifications, and as such, frequent review of this Agreement and any and all applicable terms and policies should be made by you to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, revised or modified terms, you must stop using the provided Services immediately.
No minors under 18 years of age are permitted to use Koinly. By using Koinly as an individual, you represent and warrant that you are at least 18 years of age and may legally enter into a binding contract with the Company. We disclaim any liability for any misrepresentation of your or any other user’s age. You further represent and warrant that you are not prohibited from using Koinly under the laws of the United States or any applicable jurisdiction. We assume no responsibility or liability for any misrepresentation of your age.
When you register, the Company may collect information such as your email address and depending on the Services you choose, other information, such as billing info and verification data or cryptocurrency wallet information. Once you register with the Company and sign in to our Services, you are no longer anonymous to Us.
As a Member, you herein consent to the collection and use of the information provided, including the transfer of information within the United States and other countries for storage, processing or use by the Company and/or our subsidiaries and affiliates.
You can obtain further details about our collection, use, storage, and disclosure of data on our Privacy Policy.
When you set up an account, you are the sole authorized user of your account. You shall be responsible for maintaining the secrecy and confidentiality of your password and for all activities that transpire on or within your account.
You are also responsible for ensuring the continued accuracy of any information you may provide to Us. Your registration information will allow you to use Koinly and the Services. You must not share such information with any third party, and if you discover that your identifying information has been compromised, you agree to notify us immediately in writing. Email notification will suffice to [email protected]. You are exclusively responsible for your account, including for any act or omission of any user(s) that may access your account, if such act or omission, when undertaken by you, would be deemed a violation of this Agreement.
Providing false or inaccurate information, or using Koinly or the Services to further fraud or unlawful activity is grounds for immediate termination of this Agreement.
You hereby acknowledge and agree that the Company shall not be held liable for any loss and/or damage arising from any failure to comply with this Agreement.
If you elect to purchase any of the paid Services available on Koinly, you will be asked for billing information, including, but not limited to, your credit card number and billing address. you may be asked for additional information, such as but not limited to, card security code or other information for billing or verification purposes.
You may be also be asked to provide additional cryptocurrency portfolio and wallet information, and other information that will assist us in providing the Services to you. You may further be asked for API access for certain accounts which may be aggregated for you on Koinly.
At the time of your election of paid Service, you will pay the amount required to access the Service. For certain paid Services, you will be charged a one time flat fee, a recurring subscription fee, a percentage of the assets managed on Koinly, and/or transaction & mining fees.
At the time of your purchase, you will be shown a breakdown of what you will be billed. You authorize us to charge your credit card for the amount or amounts shown to you at the time of your purchase. You further authorize us to charge you the percentage of assets managed that you agree to during your checkout process. If the Service you have chosen operates on a subscription basis, you authorize us to charge the amount disclosed to you each month until your requested cancellation, which may be done by emailing [email protected].
For ongoing payments, you may edit your payment method from the Settings page.
If you choose to participate in an external, third-party service through Koinly referrals, billing for that third-party service will be handled exclusively between you and the service, without further involvement from Koinly.
If you would like a refund, you can email your purchase receipt to [email protected] with your request and reason for refund. Refunds are not possible once you have downloaded any of the tax forms or CSV files (including Transaction History CSV).
As a User or Member of Koinly, you herein acknowledge, understand and agree that all information, text, software, data, photographs, music, video, messages, tags or any other content, whether it is publicly or privately posted and/or transmitted, is the express sole responsibility of the individual from whom the content originated. In short, this means that you are solely responsible for any and all content posted, uploaded, emailed, transmitted or otherwise made available by you by way of the Koinly Services. We do not guarantee the accuracy, integrity or quality of such content. It is expressly understood that by use of our Services, you may be exposed to errors or omissions in content posted and/or any loss or damage as a result of the use of any content posted, emailed, transmitted or otherwise made available on Koinly.
Furthermore, you agree not to make use of Koinly’s Services for the purpose of:
The Company reserves the right to pre-screen, refuse and/or delete any content currently available through our Services. In addition, we reserve the right to remove and/or delete any such content that would violate this Agreement or which would otherwise be considered offensive to other Users and/or Members.
The Company reserves the right to access, preserve and/or disclose Member account information and/or content if it is requested to do so by law or in good faith belief that any such action is deemed reasonably necessary for:
The Company reserves the right to include the use of security components that may permit digital information or material to be protected. Such use of information and/or material is subject to usage guidelines and regulations established by the Company or any other content providers supplying content services to the Company. You are hereby prohibited from making any attempt to override or circumvent any of the embedded usage rules in our Services. Furthermore, unauthorized reproduction, publication, distribution, or exhibition of any information or materials supplied by our Services, despite whether done so in whole or in part, is expressly prohibited.
You hereby agree to comply with all local rules relating to online conduct and that which is considered acceptable content. Uploading, posting and/or transferring of software, technology and other technical data may be subject to the export and import laws of the United States and possibly other countries. Through the use of our network, you agree to comply with all applicable export and import laws, statutes and regulations, including, but not limited to, the Export Administration Regulations, as well as the sanctions control program of the United States. Furthermore, you state and pledge that you:
The Company does not lay claim to ownership of any content submitted by any Member or User. You hereby grant the Company the following worldwide, royalty-free and non-exclusive licenses, as applicable:
Those areas which may be deemed “publicly accessible” areas of Koinly are those such areas of our network which are meant to be available to the general public and include message boards and groups that are openly available to both Users and Members.
We provide an area for our Users and members to contribute feedback to our website and apps. When you submit ideas, documents, suggestions and/or proposals (“Contributions”) to our site and apps, you acknowledge and agree that:
You hereby agree to indemnify and hold the Company, our subsidiaries, affiliates, agents, employees, officers, partners and/or licensors harmless against any and all claims or demands, including reasonable attorney’s fees, which may arise from or relate to your use or misuse of Koinly or the Services, your breach of this Agreement, or your conduct or actions or the conduct or actions of any other Koinly user. You agree that the Company shall be able to select its own legal counsel and may participate in its own defense, if the Company wishes.
You hereby agree not to replicate, duplicate, copy, trade, sell, resell nor exploit for any commercial reason any part, use of, or access to Koinly’s sites or apps.
You hereby acknowledge that the Company may set up any such practices and/or limits regarding the use of our Services, including, without limitation, on the maximum number of days that any email, message posting or any other uploaded content shall be retained by the Company, and/or the maximum number of email messages that may be sent and/or received by any member, the maximum volume or size of any email message that may be sent from or may be received by an account on our Service, the maximum disk space allowable that shall be allocated on Koinly's servers on the Member's behalf, and/or the maximum number of times and/or duration that any Member may access our Services in a given period of time. In addition, you also agree that the Company has absolutely no responsibility or liability for the removal or failure to maintain storage of any messages and/or other communications or content maintained or transmitted by our Services. You also hereby acknowledge that we reserve the right to delete or remove any account that is no longer active for an extended period of time. Furthermore, the Company shall reserve the right to modify, alter and/or update these general practices and limits at our sole and exclusive discretion.
We may provide your with certain information as a result of your use of Koinly or the Services. Such information may include, but is not limited to, documentation, data, or information developed by the Us, and other materials which may assist in your use of Koinly or the Services (the “Materials"). Subject to this Agreement, we grant your a personal, non-exclusive, limited, non-transferable and revocable worldwide and royalty-free license to use the Materials solely in connection with your use of Koinly and the Services (“License”). Through this License, your may temporarily download one copy of the relevant, downloadable Materials (information or software) on Koinly's website or apps for personal, non-commercial transitory viewing only.
You may not:
This License shall automatically terminate if your violate any of these restrictions and may be terminated by the Company at any time. This License also terminates upon your cessation of use of Koinly or the Services or otherwise at the termination of this Agreement.
Upon terminating your viewing of these materials or upon the termination of this License, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Through your use of Koinly, your acknowledge and agree that information provided by the Company is simply that, information, and should not be considered a substitute for legal advice, tax advice, audit advice, accounting advice, or brokerage advice under the guidance of a licensed professional. Further, the information provided herein should not be taken as financial planning or investment solicitation. No fiduciary relationship has been created between your and the Company.
You hereby understand and acknowledge that through your use of Koinly, you are not being represented by an attorney, certified financial planner, broker, or other regulated advisor. Certain aspects of the Koinly Services may provide access to such a professional or provide tax-related information, but if your are in need of legal or financial advice, including a review of any financial or tax decisions, we advise your to consult the appropriate advisor, such as your own attorney, accountant, or other professional.
You agree that your use of Koinly and Services is at your sole and exclusive risk and that any Services provided by the Company are on an "As Is" basis. The Company hereby expressly disclaims any and all express or implied warranties of any kind, including, but not limited to the implied warranty of fitness for a particular purpose and the implied warranty of merchantability.
The maximum liability of the Company arising from or relating to your use of Koinly or Services is limited to the greater of one hundred ($100) US Dollars or the amount you paid to the Company in the last three (3) months. This applies to any and all claims by you, including, but not limited to, lost profits or revenues, consequential or punitive damages, negligence, strict liability, fraud, or torts of any kind.
Please see our full disclaimer here.
To the fullest extent permissible by law, the Company, including any employees, affiliates, service providers, contractors or agents, shall not liable for any damages that may occur to you as a result of your use of Koinly or Services, even if a Company or a representative has been notified in any manner of the possibility of any such damage. This section applies to any and all claims by you, including, but not limited to, loss of data, loss of goodwill, lost profits or revenues, consequential, indirect, special exemplary or punitive damages, negligence, strict liability, fraud, or torts of any kind, whether such claims are direct or indirect and whether such claims are alleged to be from your use of Koinly, your interaction with another User, or your interaction with any third-party.
The maximum liability of the Company arising from or relating to your use of Koinly or Services is limited to the greater of one hundred ($100) US Dollars or the amount you paid to the Company in the last three (3) months.
Some or all of the limitations provided in this subsection may not be applicable to you, depending upon your jurisdiction.
The materials appearing on Koinly could include technical, typographical, or photographic errors. The Company does not warrant that any of the materials on its website or apps are accurate, complete or current. The Company may make changes to the materials contained on its website or apps at any time without notice. However, the Company does not make any commitment to update the materials.
Either the Company or any third parties may provide links to other websites and/or resources on Koinly or through any of the Services. Thus, you acknowledge and agree that we are not responsible for the availability of any such external sites or resources, and as such, we do not endorse nor are we responsible or liable for any content, products, advertising or any other materials, on or available from such external links, third party sites, or other resources. Furthermore, you acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any such damage or loss which may be a result of, caused or allegedly caused by or in connection with the use of, or the reliance on, any such content, goods or Services made available on or through any such external link, third party site, or other resource.
Any correspondence or business dealings with, or the participation in any promotions of, advertisers located on or through our Services, which may include the payment and/or delivery of such related goods and/or Services, and any such other term, condition, warranty and/or representation associated with such dealings, are and shall be solely between you and any such advertiser. Moreover, you agree that the Company shall not be held responsible or liable for any loss or damage of any nature or manner incurred as a direct result of any such dealings or as a result of the presence of such advertisers on Koinly.
Koinly receives affiliation fees from third-party businesses through referral links on the Koinly website or app. We recommend products and services based on the anticipated needs of our users and will always make clear when we receive a commission, referral, or other fee based on those recommendations.
The Company may revise this Agreement at any time without notice. It is your responsibility to periodically check this page for any such modification, revision or amendment. Any changes made are assumed to have been accepted by your continued use of Koinly.
The Company may need to interrupt your access to Koinly to perform maintenance or emergency services on a scheduled or unscheduled basis. you agree that your access to Koinly or the Services may be affected by unanticipated or unscheduled downtime, for any reason, but that the Company shall have no liability for any damage or loss caused as a result of such downtime.
You hereby acknowledge and agree that Koinly's Services and any essential software that may be used in connection with our Services (“Software”) contains proprietary and confidential material that is protected federal intellectual property rights and other applicable laws. Such material may be copyrighted or patented. Furthermore, you herein acknowledge and agree that any content which may be contained in any advertisements or information presented by and through our Services or by advertisers is protected by copyrights, trademarks, patents and/or other proprietary rights and laws. Therefore, except for that which is expressly permitted by applicable law or as authorized by the Company or such applicable licensor, you agree not to alter, modify, lease, rent, loan, sell, distribute, transmit, broadcast, publicly perform and/or create any plagiaristic works which are based on or derived from Koinly Services (e.g. any content or Software), in whole or part.
The Company has granted you personal, non-transferable and non-exclusive rights and/or a license to make use of the object code or our Software on a single computer, as long as you do not, and shall not, allow any third party to duplicate, alter, modify, create or plagiarize work from, reverse engineer, reverse assemble or otherwise make an attempt to locate or discern any source code, sell, assign, sublicense, grant a security interest in and/or otherwise transfer any such right in the Software. Furthermore, you agree not to alter or change the Software in any manner, nature or form, and as such, not to use any modified versions of the Software, including and without limitation, for the purpose of obtaining unauthorized access to our Services. Lastly, you also agree not to access or attempt to access our Services through any means other than through the interface which is provided by the Company for use in accessing our Services.
As a Member of Koinly, you may cancel or terminate your account, associated email address and/or access to our Services via the settings page at any time.
As a member, you agree that the Company may, without any prior notice, immediately suspend, terminate, discontinue and/or limit your account, any email associated with your account, and access to any of our Services. The cause for such termination, discontinuance, suspension and/or limitation of access shall include, but is not limited to:
Furthermore, you herein agree that any and all terminations, suspensions, discontinuances, and or limitations of access for cause shall be made at our sole discretion and that we shall not be liable to you or any other third party with regards to the termination of your account, associated email address and/or access to any of our Services.
The termination of your account with the Company shall include any and/or all of the following:
If your account is terminated by Us, you will not be entitled to any refund of any monies spent on Koinly. At the termination of this Agreement, any provisions that would be expected to survive termination by their nature shall remain in full force and effect.
YOU HEREIN EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
YOU EXPLICITLY ACKNOWLEDGE, UNDERSTAND AND AGREE THAT KOINLY AND OUR SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS SHALL NOT BE LIABLE TO YOU FOR ANY PUNITIVE, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO, DAMAGES WHICH MAY BE RELATED TO THE LOSS OF ANY PROFITS, GOODWILL, USE, DATA AND/OR OTHER INTANGIBLE LOSSES, EVEN THOUGH WE MAY HAVE BEEN ADVISED OF SUCH POSSIBILITY THAT SAID DAMAGES MAY OCCUR, AND RESULT FROM:
In the event you have a dispute, you agree to release the Company (and its officers, directors, employees, agents, parent subsidiaries, affiliates, co-branders, partners and any other third parties) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected or unsuspected, disclosed and undisclosed, arising out of or in any way connected to such dispute.
Should you intend to create or to join any service, receive or request any news, messages, alerts or other information from us or our Services concerning companies, stock quotes, investments or securities, please review the above Sections Warranty Disclaimers and Limitations of Liability again. In addition, for this particular type of information, the phrase "Let the investor beware" is appropriate. Koinly's content is provided primarily for informational purposes. The Services shall not be a substitute for trading advice, investment advice, legal advice, or tax advice from a licensed professional. Certain of the paid Services may provide access to an advisor, but the Company and our licensors shall not be responsible or liable for the accuracy, usefulness or availability of any information transmitted and/or made available by way of our Services, and shall not be responsible or liable for any trading and/or investment decisions based on any such information.
THERE ARE SOME JURISDICTIONS WHICH DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. THEREFORE, SOME OF THE ABOVE LIMITATIONS OF SECTIONS WARRANTY DISCLAIMERS AND LIMITATION OF LIABILITY MAY NOT APPLY TO YOU.
You herein acknowledge, understand and agree, that unless otherwise expressly provided in this Agreement, that there shall be no third-party beneficiaries to this Agreement.
The Company may furnish you with notices, including those with regards to any changes to this Agreement, through the following mediums, the list of which should be considered non exhaustive: email, regular mail, MMS or SMS, text messaging, postings on our website or app, or other reasonable means currently known or which may be hereinafter developed. Any such notices may not be received if you violate any aspects of this Agreement by accessing our Services in an unauthorized manner. Your acceptance of this Agreement constitutes your agreement that you are deemed to have received any and all notices that would have been delivered had you accessed our Services in an authorized manner.
You herein acknowledge, understand and agree that all of the Koinly trademarks, copyright, trade name, service marks, and other Koinly logos and any brand features, and/or product and service names are trademarks and as such, are and shall remain the property of the Company. You herein agree not to display and/or use in any manner the Koinly logo or marks without obtaining the Company's prior written consent.
The Company will always respect the intellectual property of others, and we ask that all of our Users do the same. With regards to appropriate circumstances and at its sole discretion, The Company may disable and/or terminate the accounts of any User who violates this Agreement and/or infringes the rights of others. If you feel that your work has been duplicated in such a way that would constitute copyright infringement, or if you believe your intellectual property rights have been otherwise violated, you should provide us the following information:
The Company Agent for notice of claims of copyright or other intellectual property infringement can be contacted at [email protected].
This Agreement constitutes the entire understanding between the Parties with respect to any and all use of Koinly or any of the Services thereon. This Agreement supersedes and replaces all prior or contemporaneous agreements or understandings, written or oral, regarding the use of Koinly. You may also be subject to additional terms and conditions when you use or purchase certain other Koinly Services, affiliate Services, third-party content or third-party software.
In case of a dispute between the Parties relating to or arising out of this Agreement, the Parties shall first attempt to resolve the dispute personally and in good faith. If these personal resolution attempts fail, the Parties shall then submit the dispute to binding arbitration, under the Consumer Arbitration Rules of the American Arbitration Association. The arbitration shall be conducted in San Francisco, California. The arbitration shall be conducted by a single arbitrator and such arbitrator shall have no authority to add Parties, vary the provisions of this Agreement, award punitive damages, or certify a class. The arbitrator shall be bound by applicable and governing Federal law as well as the law of the state of California. Each Party shall pay their own costs and fees. Claims necessitating arbitration under this section include, but are not limited to: contract claims, tort claims, claims based on Federal and state law, and claims based on local laws, ordinances, statutes or regulations. Intellectual property claims by the Company will not be subject to arbitration and may, as an exception to this subpart, be litigated. The Parties, in agreement with this sub-part of this Agreement, waive any rights they may have to a jury trial in regard to arbitral claims - i.e. you hereby understand and agree that you are giving up your right to a jury trial or other litigation to assert any claims against the Company. Through this Agreement, you are also relinquishing any right to be engaged in a class action or other group proceeding against the Company.
Through your use of Koinly or the Services, you agree that the laws of the State of California shall govern any matter or dispute relating to or arising out of this Agreement, as well as any dispute of any kind that may arise between you and the Company, with the exception of its conflict of law provisions. In case any litigation specifically permitted under this Agreement is initiated, the Parties agree to submit to the personal jurisdiction of the state and federal courts of San Francisco, California. The Parties agree that this choice of law, venue, and jurisdiction provision is not permissive, but rather mandatory in nature. You hereby waive the right to any objection of venue, including assertion of the doctrine of forum non conveniens or similar doctrine.
In the event that we fail to enforce any provision of this Agreement, this shall not constitute a waiver of any future enforcement of that provision or of any other provision. Waiver of any part or sub-part of this Agreement will not constitute a waiver of any other part or sub-part. If any part or sub-part of this Agreement is held invalid or unenforceable by a court of law or competent arbitrator, the remaining parts and sub-parts will be enforced to the maximum extent possible. In such condition, the remainder of this Agreement shall continue in full force.
You acknowledge, understand and agree that your account is non-transferable and any rights to your ID and/or contents within your account shall terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.
You acknowledge, understand and agree that regardless of any statute or law to the contrary, any claim or action arising out of or related to the use of ourServices or this Agreement must be filed within one year after said claim or cause of action arose or shall be forever barred.
Please report any violations of these terms to the Company at [email protected].